If you are experiencing an emergency, call 911. If you are experiencing a mental health-related crisis, including thoughts of suicide, call, or text the Suicide & Crisis Lifeline at 988.
If you think your legal rights have been violated because of a disability, or you know of an instance of abuse or neglect of a person with a disability, the North Dakota Protection and Advocacy Project (P&A) may be able to help.
For General Inquiries Phone: 701-328-2950 Toll Free: 1-800-472-2670 ND Relay TTY: 711 Fax: 701-328-3934 Email: panda@nd.gov Address: 400 E Broadway, Suite 409 Bismarck, ND 58501 | To Request Services or Report an Incident Phone: 701-328-2950 Toll Free: 1-800-472-2670 ND Relay TTY: 711 Fax: 701-328-3934 Central Intake Email: panda_intake@nd.gov Incident Reporting: Online Form Address: 400 E Broadway, Suite 409 Bismarck, ND 58501 |
Intake Process
When you contact P&A, your request is first handled by Centralized Intake. You can reach intake by phone, email, mail, or through our website. If staff are helping someone else when you call, a message will be taken and the intake team will get back to you. Reports submitted through the website or email go directly to the intake team for review.
During intake, we will ask for basic information so we can understand your situation and decide how we can help. If you are in a hospital, jail, or other facility, we will also ask for your permanent address so we can stay in contact with you.
After reviewing your request, intake staff decide what type of help is needed. Some situations can be resolved quickly with basic information or guidance, while others may need ongoing advocacy or legal support. If your situation requires an advocate, your case will be assigned to a Disability Advocate.
Our goal is to respond promptly and provide the level of assistance that best fits your needs.
Hours
Monday – Friday
8:00 a.m. to 12 p.m. & 1:00 p.m. - 5:00 p.m.
Closed State Holidays
| New Year's Day 1/1/2025 | Independence Day 7/4/2025 |
| Martin Luther King Jr. Day 1/20/2025 | Labor Day 9/1/2025 |
| Presidents Day 2/17/2025 | Veterans Day 11/11/2025 |
| Good Friday 4/18/2025 | Thanksgiving Day 11/27/2025 |
| Memorial Day 5/26/2025 | Christmas Eve 12/24/2025 office closes at noon. |
| Christmas Day 12/25/2025 |